EMPATHY vs. SYMPATHY

I watched this video a few days ago, and I haven't been able to stop thinking about the content and the importance of sharing it with my audience. Please take 3 minutes and allow the 4 qualities of empathy to resonate within you and think of a recent time when you chose to keep moving along in life rather than make a connection with someone.  Connection is what makes something better.  

http://www.thersa.org/events/rsashorts/the-power-of-empathy